Latitude Financial Services data breach in Australia – Some Peru passport holders have been impacted
If your foreign passport information was compromised due to a data breach at Latitude Financial Services, they will directly contact you. The organisation is continuing its investigation to determine the full scope of the attack.
However, compromised passports are still valid for international travel; customers whose passports have been affected are advised to contact the government that issued the passport for guidance.
It is also recommended to adhere to regulations regarding the protection of personal information, the prevention of fraud, and the detection of identity theft.
For further details, please visit: Latitude Financial Services data breach | Australian Passport Office (passports.gov.au)
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Notarial Disclaimer
Please ensure that documents relating to notarial services you require from the Australian Embassy, are presented in the correct form and that you provide the correct instructions for the notarial service you require. If you are unsure of the legislative requirements relating to the notarial service you require, you should seek independent legal advice. Please note that neither the Australian Government nor the Australian Embassy in Lima guarantees the legal effectiveness of the notarised document or the accuracy of its content. Fees paid for notarial services are non-refundable.
Useful Links
Appointment bookings for passport and notarial services in Lima
The Australian Passport Office (APO) is currently seeing strong demand for passports. For this reason, it is advising its customers to apply for or renew their passport well ahead of their planned travel dates. The APO is therefore recommending, at least for now, that they allow up to six weeks to get a new passport.
In-person Passport and notarial services are available by appointment only at the Australian Embassy in Lima. Clients without an appointment will only be seen in exceptional circumstances.
Some passport applications require the official translation into English of local documents such as birth certificates. Below is a list of official government translators in Peru: http://www.consulado.pe/Paginas/Traductores.aspx.
Space in our reception area is limited. For the safety of our staff and other visitors, a limited number of people will be allowed to enter, so we ask that you do not bring anyone to your appointment who is not required to attend.
Appointments can be made by clicking here.
Privacy Policy
The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Embassy's appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes. If this information is not collected, DFAT's ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Policy.
Booking Policy
Clients should arrive 5 minutes prior to appointments for security screening. If you arrive late for your appointment you may need to wait until an officer is available. Bookings can be made up to 2 months in advance. We request that you do not book more than one appointment at a time. Please refer to your notification email if you need to amend or cancel your appointment (see example below). Appointments are available for the following services:
- Australian Passport applications and pick-ups – adult and child
- Notarial Services – including Affidavits, Oaths or Affirmations, Apostilles, Certificate of No Impediment to Marriage (CNI), Certifying Copies of Documents, Land Transfer/Mortgage Documents, Statutory Declarations for the Commonwealth or an Australian State/Territory
Steps to booking:
- Select your desired service.
- You will automatically be forwarded to the next available appointment. You may select a date or time between 1 hour and 2 months in advance. First select the date on the calendar and then choose the time. This will default to the next available appointment
- Enter your information. We ask you to list an email address and a phone number so that you can receive appointment reminders and we can contact you if necessary.
- Agree to our cancellation policy. If you need to cancel or reschedule your appointment, please refer to instructions below. Cancellations and modifications can be made 1 hour in advance.
- Attend the Australian Embassy Lima at your designated booking time.
Cancelling or rescheduling your appointment
- The Embassy will send an email notification through setmore.com each time an appointment is booked – it will contain an appointment cancellation/modification link and will appear as per below:
- If you want to modify an appointment, click "Reschedule" and you will receive a message on a new tab allowing you to modify the appointment.
- If you want to cancel an appointment, click "Cancel Appointment" and you will receive a message on a new tab asking you to confirm cancellation.
- If you require assistance, please contact the Embassy (see our contact details above) during our office hours.
Fees
Fees can be paid in AUD or USD and using Mastercard, Visa, American Express or Diners Card
Cash is not accepted. We operate a cashless office.
Fees vary month to month. Payment will be processed once your application has been reviewed and all the documentation has been accepted.